Contact information

Order Status：

Please visit https://www.17track.net/en to track it online.

Other Questions:

Our office hours are 9 am-5 pm EST - we respond to most emails within a business day, but if you don't get a response from us, please check your spam bin!

Be patient my friend, we are doing our best to get back to you as fast as possible! Please do not send multiple emails as this could delay our response time.

Email: support@novievy.com

Address: Unit 208-4, 2nd Floor, No. 278 Wanshou West Road, Wuhou District, Chengdu City, Sichuan Province, China
Phone: +86 147 2344 0109